Setting up utilities is one of the first steps to making this place feel like home. In this section, we’ll walk you through everything you need to know about getting connected—whether it's setting up the internet, sorting out gas and electricity, or knowing when and where to pay your council tax. We've broken down each utility with clear instructions and tips to help you get started without any hassle. So grab a coffee, get comfy, and let’s make sure your home is fully powered, connected, and ready for you!
Great news! Your apartment is set up for internet speeds of up to 1 Gbps. Before you can get online, you'll need to create an account with an internet provider of your choice.
We recommend comparing providers using Compare the Market.
You are free to select an energy provider of your choice. To do this, you can compare different providers using a website like Uswitch, where you can explore options and select a plan that suits you.
If you haven’t already, you'll soon receive your inventory report, which will contain meter readings taken at the beginning of your tenancy. Provide these meter readings to your chosen electricity provider when setting up your account.
75 Wentworth St is part of the City of Westminster local council. You'll need to set up an account with them and notify them of your move to begin paying council tax.
If you plan to watch live TV or use BBC iPlayer, you'll need to set up and pay for a TV licence for your address.
Not sure if you need a TV licence or not? Check this list of all TV services that require a TV licence.
Your water is provided by Thames Water. Set up an account with them below to manage and pay your water bills.
Electricity meter
The Electrical meter is located by the front door on the left hand side of the cupboard. For your first meter reading, check your inventory report.
Gas meter
The Gas meter is by the front door on the left hand side of the cupboard. For your first meter reading, check your inventory report.
Water meter
If your apartment has a water meter, it will be under the kitchen sink next to the inside stop valve. Otherwise, it may be outside. Thames Water collects readings annually, either in-person or electronically. Check with Thames Water if you're unsure.
Water valve
The water valve is located at the entrance hall of the flat, close to the floor.
Boiler
Your boiler is in the storage cupboard in your kitchen, near the window. Refer to the boiler’s instruction manual below to adjust settings.
Fuse box
Blown a fuse? No problem. Blown a fuse? No problem. The fuse box is located in the kitchen, near the sink. Flip the switches as needed to restore power
Post box
Your post box is in the lobby near the building's front door, labelled with your apartment number. Don’t forget to check it regularly!
Kitchen appliance switches
Each kitchen appliance has its own switch, located in a cupboard near the cooker. Use these switches to save energy or ensure safety during extended absences.
In the event of a fire:
Wenworth street is a no standing Zone, however you can find parking in the surrounding streets which is controlled Monday - Friday, 8:30am - 7:00pm, and Saturday, 8:30am - 2:00pm.
As a resident within the jurisdiction of Tower Hamlets Council, you can apply for a residential parking permit. Wentworth Street is part of the "A6 " controlled parking zone (CPZ). Apply for your Tower Hamlets residential parking permit.
If you or a visitor need to park temporarily, pay-and-display bays are available. Payments can be made using parking machines or Tower Hamlets’ online parking app. Always refer to local signage for exact restrictions to avoid fines.
There is a bin room located with the building. Upon check in you will recieve a Code to unlock the room. Please dispose of your waste here.
Tower Hamlets offers bulky waste collections, with two free bookings per year for up to five items.
For more details about waste collection schedules, use the collection lookup tool. Residents can arrange two collections of bulky items per calendar year. Book a bulky waste collection
In this section, you'll find all the essential instructions and tips for using the appliances in your new home.
When you live with us, you get more than a beautiful home. Check out your complimentary perks below.
Submit maintenance requests, review useful documents and receive updates through the Residently app.
Need to talk to someone? Reach the right people with the contact details below.
Available 9:00am - 5:30pm, Monday - Friday
Available 9:00am - 5:30pm, Monday - Friday
